Shipping & return policy
SHIPPING INFO
We currently ship to the USA (contiguous 48 states and District of Columbia only).
Please allow up to 3 business days for your online order to process and ship. Actual arrival time will be based on your location, but in most cases will take an additional 2-3 business days after your order ships.
Shipping costs are calculated based on the total weight of your order. All orders are shipped from our workroom in Garrison, NY.
We offer FREE Shipping on all orders over $75.00
EXAMPLE SHIPPING RATES (for all orders under $75.00):
0 lb to 1 lb - $4.95
1.1 lb to 2 lb - $8.95
2.1 lb to 3 lb - $14.95
3.1 lb to 5 lb - $22.95
5.1 lb and up - $30.00
Processing and shipping charges for custom, bulk, and wholesale orders will be quoted separately. Please contact susan@vervainandrue.com for more information.
RETURN POLICY
Due to the magickal nature of our products, we accept returns for store credit only.
We make every effort to represent our products as clearly as possible. However, we want our customers to be completely satisfied and overjoyed with every purchase. If for any reason you are not completely satisfied with a purchase, we will work with you to rectify the matter. Please contact susan@vervainandrue.com to obtain a return authorization and make arrangements for return shipping.
We currently ship to the USA (contiguous 48 states and District of Columbia only).
Please allow up to 3 business days for your online order to process and ship. Actual arrival time will be based on your location, but in most cases will take an additional 2-3 business days after your order ships.
Shipping costs are calculated based on the total weight of your order. All orders are shipped from our workroom in Garrison, NY.
We offer FREE Shipping on all orders over $75.00
EXAMPLE SHIPPING RATES (for all orders under $75.00):
0 lb to 1 lb - $4.95
1.1 lb to 2 lb - $8.95
2.1 lb to 3 lb - $14.95
3.1 lb to 5 lb - $22.95
5.1 lb and up - $30.00
Processing and shipping charges for custom, bulk, and wholesale orders will be quoted separately. Please contact susan@vervainandrue.com for more information.
RETURN POLICY
Due to the magickal nature of our products, we accept returns for store credit only.
We make every effort to represent our products as clearly as possible. However, we want our customers to be completely satisfied and overjoyed with every purchase. If for any reason you are not completely satisfied with a purchase, we will work with you to rectify the matter. Please contact susan@vervainandrue.com to obtain a return authorization and make arrangements for return shipping.